Incompetence?

Somebody out there might be wondering why I was in CVS at 11:45 yesterday morning holding Baby and singing Simple Minds' Don't You Forget About Me. Allow me to explain.
I've mentioned on here once or twice about how Husband, Baby, and I have been taking Baby to the offices of Drs. Shit for Brains, Asshole, and Fuck-Up Pediatrics, Inc. I've also mentioned that they've done almost nothing to improve my child's health-namely the congestion he's had since August. Baby woke up yesterday morning with his left eye crusted shut. He could not open it. His other eye had greenish yellow goo oozing out of it. Now, when something appears to be wrong with Baby, I immediately think something is wrong-something awful, and have to talk myself down. Yesterday I looked at Baby, looked at his eyes, remembered that he'd been up every 90 minutes the last two nights and decided I was taking him to the pediatrician. I called work over and over and over until someone picked up. I emailed spotty lesson plans and requested a specific substitute. I attacked Baby's eyes with a wet washcloth, and my cheerful, happy child could open his left eye about halfway. I loaded him into the car and headed for our semi-weekly visit with the pediatrician.
The pediatrician's office was swarming with sick children-at least 30, plus parents, plus siblings. I signed in at 8:55. At 8:25 the receptionist called me to collect my copay. All around me parents had struck up in depth conversations with the no-longer stranger next to them, engaging in pissing contests of who's waited longer. Because I'm freakishly shy, I didn't join them, but I did eavesdrop. I waited two hours last time, whispered one parent. I really wanted to see Dr. Asshole, but I got Dr. Shit for Brains instead. And that was just last week. Now we're back here again. It was like that parent was describing my life.
I got called to the exam room at 9:55. At 10, Dr. Asshole walked into the room, booming hello, what seems to be the problem so loudly that Baby startled. I started to explain the greenish yellow goo oozing from my baby's eyes, his congestion that he'd had since August, and the strange new cry he'd made the night before, but Dr. A cut me off.
"How old is he?" he asked.
"Seven months," I replied.
"Seven months. Okay."
"Now, how old is he?"
"Um, seven months."
Dr. A started poking around Baby. As soon as he touched Baby's neck, Baby started screaming like I've never heard. "He's got an ear infection. Has he been tugging at his left ear?" Dr. A asked.
"Um, he just finished ear infection medicine."
"He's got an ear infection. Has he been tugging at his left ear? That's why he's been irritable."
"Uh..."
"Now, the eyes," Dr. A continued. "He has an infected tear duct. The congestion from his nose has backed up and clogged his tear ducts, and now they are infected."
I was angry. So many swears were fighting my super-ego for permission to come out. I didn't say: The congestion he's had since August? The congestion that you and the other doctor's kept blowing off? Is that the congestion you're talking about?
Instead, I said, "Okay."
"We're going to give him some antibiotics," Dr. A said.
"That's fine," I said, "But I'd prefer that he not have penicillin."
"And why is that?" Dr. A asked irritably. I explained my reasons, endured Dr. A's condescending looks and had a mind numbing conversation about what antibiotic Baby would be getting.
"What did he have last time?" Dr. A asked. "I don't have his chart in front of me."
"I don't remember the name. It started with a c. C-F-D something." Dr. A said the name of a drug that was decidedly not what Baby had been given.
"No, that's not it," I informed him.
"Yes it is," he responded.
"Do you want his medical records? I have them in my bag." Dr. A ignored me, wrote the script, said he'd like to see Baby back in a week, and headed out the door. The time was 10:05.
When I got home, I called Anthem to switch Baby's provider. Since I'd already been to the pediatrician's this month (4 times, now), we have to wait until November before Baby can see a new doctor. How fucked up is that?
I am now certain that my child has not received adequate medical care. I understand that babies get congestion, as do adults, but they've blown off our concerns about his congestion for two months now. Look at where it's gotten us: me missing a day from work, him on antibiotics for the 4th time, at least.
I'm too tired right now to list all the things that were wrong with this most recent visit. Husband and I are pissed-and this practice came highly recommended from several coworkers of mine. I just can't believe these people are fine with the care they provide. It's appalling what we've been through in three months.